Welcome to PinkersLondon. By accessing or using our website at https://www.pinkerslondon.com, you agree to be bound by the following Terms and Conditions. These terms apply to all visitors, users, and customers of our website. If you do not agree with any part of these terms, you must not use our website or services.
PinkersLondon is an online jewellery store offering curated pieces for personal and gift use. When you place an order with us, you confirm that all information provided is accurate and complete, and that you are legally capable of entering into binding contracts. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, particularly if we believe that conduct violates applicable law or is harmful to our interests.
All products listed on our site are subject to availability and may be withdrawn or modified at any time without prior notice. While we make every effort to display our products accurately, we do not guarantee that product descriptions, images, pricing, or other content is completely error-free. In the event of a pricing or typographical error, we reserve the right to correct it and revise your order accordingly, or to cancel the order and issue a full refund.
Prices listed on our website are in [insert currency, e.g., GBP] and include applicable taxes unless stated otherwise. We reserve the right to change pricing at any time. Payment must be made in full at the time of ordering using the payment methods available on the website. We use secure payment processing systems to protect your information and ensure a safe shopping experience.
Orders are typically processed within [insert number] business days, after which they are shipped according to the selected shipping method. Delivery times may vary depending on your location and external factors beyond our control, such as customs delays or courier issues. PinkersLondon is not responsible for any loss or damage incurred during transit.
We accept returns within [insert number] days of delivery, provided the item is unused, in its original condition, and in original packaging. For hygiene reasons, earrings cannot be returned unless they are faulty. To request a return or exchange, please contact us at [insert email address] with your order number and reason for return. Refunds are issued to the original method of payment after the item has been received and inspected.
All content on the PinkersLondon website, including text, images, graphics, logos, and design elements, is the property of PinkersLondon and is protected by intellectual property laws. You may not reproduce, distribute, or exploit any content from our website without our prior written consent.
We shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or from any products purchased. This includes, but is not limited to, loss of profits, data, or business opportunities. Use of our website is at your own risk.
PinkersLondon reserves the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the site after changes are posted constitutes acceptance of those changes.
If you have any questions about these Terms and Conditions, please contact us at support@pinkerslondon.com.
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